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GDPR Compliance

GDPR Compliance

Thesis Help Center is committed to protecting the privacy of EU/EEA residents in accordance with the General Data Protection Regulation (GDPR). This page explains our GDPR obligations and your rights as a data subject.

Last Updated: 01 May 2025
Applicable to: EU / EEA Visitors

1. Overview

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that applies to organisations that collect or process the personal data of individuals located in the European Union (EU) and European Economic Area (EEA). Thesis Help Center, as a data controller and/or data processor, is committed to full compliance with the GDPR.

This page supplements our Privacy Policy and is specifically intended for EU/EEA visitors and customers. It outlines the legal basis upon which we process your personal data and the rights available to you under GDPR.

If you are located in the EU or EEA, you have enhanced rights under the GDPR. We honour these rights for all our users globally, regardless of location.


2. Lawful Basis for Processing

Under GDPR, we must have a valid legal basis before processing your personal data. We rely on the following lawful bases:

  • Contract Performance (Art. 6(1)(b)): Processing necessary to fulfil our service agreement with you, such as delivering orders and providing customer support
  • Legitimate Interests (Art. 6(1)(f)): Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights
  • Consent (Art. 6(1)(a)): Where you have provided explicit consent, such as for marketing emails or non-essential cookies
  • Legal Obligation (Art. 6(1)(c)): Where processing is required to comply with applicable laws, such as tax or financial regulations

3. Data We Collect

We collect only the personal data necessary to provide our services. This includes identification information (name, email), transaction data, usage data, and communications history. Full details are provided in our Privacy Policy. We adhere to the GDPR principle of data minimisation and do not collect data beyond what is strictly necessary.


4. Your GDPR Rights

As a data subject under GDPR, you have the following rights, which you can exercise free of charge:

Right of Access

Obtain a copy of the personal data we hold about you (Subject Access Request).

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data under certain conditions.

Right to Restrict Processing

Ask us to limit how we use your data in specific circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or direct marketing.

To exercise any of your rights, please submit a request to privacy@thesishelpcenter.com. We will respond within 30 days of receiving your request.


5. International Data Transfers

If we transfer your personal data outside the EU/EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries with an adequacy decision. We will not transfer your data to countries that do not provide adequate protection for personal data without your explicit consent or applicable safeguards.


6. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing our GDPR compliance. You can contact our DPO directly for any data protection concerns:

  • Name: Data Protection Officer, Thesis Help Center
  • Email: dpo@thesishelpcenter.com

7. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with your local data protection supervisory authority. In the EU, this is typically your national Data Protection Authority (DPA). You may also contact the Irish Data Protection Commission (DPC) if you are based in Ireland.

We encourage you to contact us first so we can address your concern directly before escalating to a supervisory authority.


8. Contact Us

For all GDPR-related enquiries, please contact us:

  • Email: support@phdconsultant.com
  • Phone: +91 12345 67890
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